At EyeWorx, our priority is our customers. We want you to have the glasses of your dreams. So, we give you a whole 30 days from the day you receive the glasses (receive, not order!) to contact us about returning them. We also offer FREE replacement for broken frames during these first thirty days, and we will give your glasses another FREE inspection if you see any problems. But that's not all. Your coatings, like the anti-reflective coating, are warrantied for ONE WHOLE YEAR (not including normal wear and tear).
If you did make a mistake during your ordering, it's okay. That happens! We understand, which is why we will give you a one-time-use 100% store credit. You can just simply go back and make the order you had meant to make all along! If you do not want store credit, we can also provide you a refund of up to 50% on your credit or debit card. (We recommend the store credit.)
We do not refund or cover any shipping charges, but we will do everything in our power to ensure you are 100% satisfied with the glasses you ordered. High quality and customized for your unique style. That's our EyeWorx promise!